Privacy Policy

At Stockovaa, we understand that your privacy is paramount. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our comprehensive POS and inventory management platform.

By using Stockovaa's services, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your personal information and ensuring transparency in our data practices.

We collect several types of information to provide and improve our POS and inventory management services:

Personal Information

• Name, email address, and phone number
• Business name and address
• Billing and payment information
• Account credentials and security information
• Communication preferences and settings

Business Data

• Inventory data, product information, and stock levels
• Sales transactions and customer records
• Employee information and HR data
• Financial reports and accounting information
• Multi-warehouse and location data

Technical Information

• Device information and browser type
• IP address and location data
• Usage patterns and feature interactions
• Performance analytics and error logs
• API usage and integration data

We use the collected information for the following purposes:

Service Delivery

• Provide POS system functionality and inventory management
• Process transactions and manage your business operations
• Generate reports and analytics for your business insights
• Enable multi-warehouse and multi-location features
• Facilitate HR management and payroll processing

Customer Support

• Respond to your inquiries and support requests
• Provide technical assistance and troubleshooting
• Offer training and onboarding support
• Send important service updates and notifications

Platform Improvement

• Analyze usage patterns to enhance features
• Improve system performance and reliability
• Develop new features based on user feedback
• Ensure security and prevent fraudulent activities

We implement industry-leading security measures to protect your business data:

• 256-bit SSL encryption for all data transmission
• Advanced firewalls and intrusion detection systems
• Regular security audits and penetration testing
• Automated backup systems with 99.9% uptime guarantee
• Multi-factor authentication for enhanced account security
• Role-based access controls for your team members
• GDPR and CCPA compliance standards
• Data encryption at rest and in transit

Our cloud infrastructure is hosted on secure, certified data centers with 24/7 monitoring and redundant backup systems to ensure your business data is always protected and accessible.

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following limited circumstances:

Service Providers

• Payment processors for transaction handling
• Cloud infrastructure providers for hosting
• Email service providers for communications
• Analytics providers for platform improvements

Legal Requirements

• When required by law or legal process
• To protect our rights and property
• To ensure user safety and security
• In connection with fraud prevention

You have comprehensive control over your personal information and business data:

Data Access & Control

• Access and review all personal data we hold about you
• Request correction of inaccurate information
• Download your business data in portable formats
• Request deletion of your personal information
• Opt-out of marketing communications at any time

Business Data Rights

• Full ownership of all your business data
• Easy data export in standard formats (CSV, Excel, PDF)
• Real-time backup and restore capabilities
• Complete control over user permissions and access
• Ability to permanently delete your account and data

We use cookies and similar technologies to enhance your experience and improve our services:

Essential Cookies

• Session management and user authentication
• Security features and fraud prevention
• Platform functionality and performance
• Language and currency preferences

Analytics Cookies

• Usage statistics and feature adoption
• Performance monitoring and optimization
• Error tracking and debugging
• User experience improvements

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform.

We retain your information only as long as necessary to provide our services and comply with legal obligations:

• Active Account Data: Retained while your account is active
• Business Records: Maintained for 7 years for tax and legal compliance
• Personal Information: Deleted upon account closure (unless legally required)
• Support Communications: Retained for 3 years for quality assurance
• Analytics Data: Anonymized after 2 years

Stockovaa serves businesses globally with support for multiple languages and currencies. Your data may be processed in countries other than your own:

• We ensure adequate protection through standard contractual clauses
• All transfers comply with GDPR and other applicable privacy laws
• Data processing agreements are in place with all international partners
• Your data receives the same level of protection regardless of location

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements:

• We will notify you of significant changes via email or platform notification
• The "Last Updated" date will reflect the most recent revision
• Continued use of our services constitutes acceptance of the updated policy
• You can always access the current version at stockovaa.com/privacy-policy