Frequently Asked Questions

Choose a plan that fits your business needs and complete the signup process. Your account will be created automatically, and your login details will be sent to your email.

Once you log in, you can start setting up your business from General Settings, including store details, currency, taxes, and system preferences.

Yes. You can update store information, invoice settings, tax rules, staff roles, and system preferences at any time from the Settings section.

Yes. You can add products manually or import them using CSV files. Downloadable templates are provided to ensure accurate uploads.

You can download the CSV import template directly from the Products section before importing your data.

Stockovaa is cloud-based. Every sale, purchase, return, or stock adjustment is synchronized instantly across all stores and visible on the admin dashboard.

Yes. You can record batch numbers, expiry dates, IMEI numbers, or serial numbers when adding products for accurate tracking.

Yes. Sales returns can be recorded, and inventory levels are automatically updated.

Once a purchase is received and confirmed, inventory quantities increase automatically.

Yes. You can generate quotations and convert them into sales when approved by the customer.

Yes. You can customize invoices and receipts with your logo, business details, tax settings, formats, and additional fields.

Your dashboard provides real-time insights into sales, profit, expenses, and inventory. Detailed reports are available in the Reports section.

Stockovaa provides profit & loss reports, balance sheets, account statements, sales summaries, inventory valuation, expense reports, and money transfer records.

Yes. Reports can be exported in PDF, Excel, or CSV formats for easy sharing.

Yes. Expenses can be recorded, categorized, and tracked to understand their impact on profitability.

Yes. You can create and manage coupons, discounts, and gift cards within the system.

Yes. Stockovaa includes HR features such as departments, employee records, attendance tracking, and role-based access.

Yes. Payroll management is included, allowing salary calculations, deductions, and payroll records.

Yes. Stockovaa supports manufacturing workflows, including raw material usage, production tracking, and finished goods inventory updates.

AI profit projection analyzes historical data to help forecast profitability and support better business decisions.

Yes. Multiple stores or warehouses can be managed from a single centralized dashboard.

Yes. Stockovaa supports product-based, service-based, and hybrid businesses.

Yes. Stockovaa offers a 14-day free trial on the Starter Plan only.

Yes. You can upgrade at any time and only pay the difference. Remaining days on your current plan are preserved.

Downgrades are only available after your current subscription expires.

Yes. You can renew your subscription directly from your account dashboard.

Your data is protected using industry-standard security practices and stored on secure servers with daily and weekly backups.

No. Stockovaa does not support offline sales. This ensures accurate real-time inventory synchronization and prevents stock inconsistencies across multiple locations.