How can we help you today?

Find guides, tutorials, and answers to help you get the most out of Stockovaa. Whether you're just starting or need help with a specific feature, we're here to support you.

Getting Started with Stockovaa

New to Stockovaa? Follow these steps to set up your business and start managing your operations efficiently.

1

Create Your Account

Sign up and set up your business profile with basic information like business name, address, and currency preferences.

Read the setup guide
2

Add Your Products

Import or manually add your product catalog, including prices, stock levels, categories, and images.

Learn how to add products
3

Configure Your Store

Set up payment methods, tax rates, receipt templates, and customize your POS interface to match your workflow.

Store configuration guide
4

Start Selling

Process your first sale, learn keyboard shortcuts, and discover tips to speed up your checkout process.

POS usage tutorial

Common Issues & Solutions

Quick fixes for problems you might encounter.

Connection Issues

If you're experiencing connectivity problems or syncing errors, check your internet connection and try refreshing the page.

View detailed troubleshooting →

Printer Not Working

Ensure your printer is connected, powered on, and set as the default printer. Check your browser's print settings.

Printer setup guide →

Barcode Scanner Issues

Make sure your scanner is in keyboard emulation mode and properly configured to work with Stockovaa.

Scanner configuration →

Data Not Syncing

Data sync issues usually resolve automatically. Check your internet connection and ensure you're logged in properly.

Sync troubleshooting →

Login Problems

Can't log in? Try resetting your password or clearing your browser cache and cookies.

Account access help →

Stock Discrepancies

If stock levels don't match your physical count, review recent transactions and perform a stock adjustment.

Stock reconciliation guide →

Need More Help?

Can't find what you're looking for? Our support team is ready to assist you with any questions or issues.

Live Chat

Available 9 AM - 6 PM WAT
Monday - Friday

Email Response

Within 24 hours
All plan users

Phone Support

Premium plan users
Priority assistance

Training Sessions

Free onboarding
Available on request

Stockovaa - Smart Business Management